VISITING THE SHOP
HOW TO SHOP AT BALLARAT WHOLEFOODS COLLECTIVE
On arrival at the shop, please take the time to wash your hands in the nearby bathroom before entering. There is also natural hand sanitiser throughout the shop to use at any time.
Please ask for assistance during your first few visits as it can take a little time to get used to our way of shopping.
You can collect a pen and paper to record the various products that you are purchasing, but we do encourage you to bring your own or to record items on your phone notes app to avoid unnecessary paper use. Your goods are charged by weight so you can buy as much or as little as you need. This is brilliant for special recipes that require specific ingredients that you might not use very often.
BWC endeavours to minimise as much waste as possible. All members should bring their own jars, containers, produce bags, and carry bags each time they shop. Please ensure your containers are clean.
Use the scales to weigh your container without a lid then hit the TARE button to zero the counter. Remove your container and fill it with your choice of product, then place it back on the scales to determine how much product you have added. Write down the weight item and it's weight on your list.
Our volunteers are happy to show new members how to weigh their products for the first few visits. Please ask anyone for assistance - our members are very friendly.
Once you have completed your shopping, bring your goodies and list of products to the payment counter. You can pay with cash or card and you will receive an email with an itemised list of your purchases for that visit. Please note that a small surcharge applies for card purchases, to help cover our banking costs.
Remember to ask for assistance any time!